|
No.
|
Course
Title
|
Location
|
Start & End Date
|
Hours
|
No. of Days
|
Speakers
|
|
CONSUMER (RETAIL) BANKING
2024-2025
|
|
1.
|
Financial Consumer Protection
Regulatory Framework
|
Muscat
|
16-17 Sep 2024
|
12
|
2
|
Mr.
Ratheesh Sudhakaran Nair
|
|
2.
|
Customer Experience
|
Muscat
|
23-24 Oct 2024
|
12
|
2
|
Mr.
Abbas Najwani
|
|
3.
|
Excellent Customer Service for
Disabled Customers
|
Virtual
|
11,12-13 Nov 2024
17,18-19 Feb 2025
|
9
|
3
|
TBA
|
|
4.
|
Complaints Management and
Service Recovery
|
Virtual
|
2,3-4 Dec 2024
5,6-7 May 2025
|
9
|
3
|
TBA
|
|
5.
|
Financial Consumer Protection
Regulatory Framework
|
Virtual
|
13,14-15 Jan 2025
14,15-16 Apr 2025
|
9
|
3
|
Mr.
Mohammed Anwar Al Balushi
|
|
6.
|
Customer Experience in Priority
Banking
|
Muscat
|
22-23 Jan 2025
|
12
|
2
|
Mr. Karthyic Subramanian
|
|
7.
|
CBO Rules Related to Retail
Banking
|
Muscat
|
12-13 Feb 2025
|
12
|
2
|
Dr.
K. Rajesh Nayak
|
|
8.
|
Wealth Management
|
Muscat
|
13-14 May 2025
|
12
|
2
|
Mr. Mohammed Nabiulla
|