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Training

Consumer (Retail) Banking

No.

Course Title

Location

Start & End Date

Hours

No. of Days

Speakers

CONSUMER (RETAIL) BANKING 2022

1

 

Effective Customer Service for Disabled Customers (Regional Areas)

Virtual

23,24-25 May 2022

5,6-7 Dec 2022

 

9

 

9

 

3

 

3

 

Dr. Fatin Al Zadjali

 

2

Complaints Handling and Service Recovery

Virtual

8-9 Jun 2022

12

2

Dr. Fatin Al Zadjali

3

Foundations of Banking (Regional Areas)

Virtual

13,14-15 Jun 2022

14,15-16 Nov 2022

 

9

 

9

 

3

 

3

 

Mr. Anis Moosa Al Lawati

4

Future of Digital Payments and Evolving Business Models

Muscat

22-23 Jun 2022

12

2

Mr. Ashish Bahl

5 Personal Loans Muscat 21-22 Sep 2022     Mr. Venu Krishnan