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NO.

COURSE TITLES

LOCATION

DATES

HRS

DAYS

SPEAKERS

NOMINATION DEADLINES

1.         

Security of Electronic Banking Systems- Cyber Security Resilience Framework (with ISACA Muscat)

Muscat

2-3 Oct 2024

12

2

Mr. Venkat Rao

18 Sep

2.         

Certificate in Corporate Credit Analysis - Module III

Muscat

7-8 Oct 2024

12

2

CA Sujatha Bhat

23 Sep

3.         

Business Writing - Part II (Memos)

Muscat

9-10 Oct 2024

12

2

Ms. Hind Al Saadi

25 Sep

4.         

Business Continuity Management

Muscat

14-15 Oct 2024

12

2

Mr. Majid Al Zadjali

30 Sep

5.         

Corporate Governance in the Banking Institutions (Arabic)

Muscat

15-16 Oct 2024

12

2

Dr. Riyad Mustafa Abu Shhadeh

1 Oct

6.         

Certificate in Corporate Credit Analysis

Muscat

21-22 Oct 2024

12

2

Mr. A.V. Manohar

7 Oct

7.         

MS Excel-Intermediate

Muscat

21-22 Oct 2024

12

2

Mr. Yousuf Al Khanbashi

7 Oct

8.         

Customer Experience

Muscat

23-24 Oct 2024

12

2

Mr. Abbas Najwani

9 Oct
 
 

SECURITY OF ELECTRONIC BANKING SYSTEMS- CYBER SECURITY RESILIENCE FRAMEWORK (WITH ISACA MUSCAT CHAPTER)

Course Date

2-3 October 2024

Duration

2 Days, 12 Hours

Location

Muscat

Speaker

Mr. B. Venkat Rao

Key Learning Objectives

By the end of this course participants should be able to:

  • Understand CBO Cyber Security and Resilience Framework (CS &RF) and how to protect your infrastructure from cyber attacks.
  • Gain the practical skills to implement the CBO CS & RF Cybersecurity Framework using the phased approach.
  • Expand your cybersecurity competency.
  • Be prepared to integrate a robust CBO CS & RF Cybersecurity program into Organization Information Security Management System (ISMS).

Target Participants

Staff of Information Security, IT-Security, Compliance and Internal Audit Divisions.

Pre-requisites

General understanding of banking systems.

Contents Highlights

  • Objective of and scope of the Framework
  • Structure of the Framework
  • Risk based approach
  • Cyber Security Maturity Model
  • Control domains
    • Cyber security governance
    • Cyber security risk management
    • Cyber security in technology and operations
    • Cyber Security in third-party supply chain management
    • Cyber Security of online financial services
    • Cyber Security compliance and audit
  • Reporting cyber security incidents
  • Mapping with international standards
  • Self-assessing cybersecurity controls

Certification

CBFS certificate of completion for participants who attend all days of training.

Training Methods

Lecture, PowerPoint presentation, interactive discussions, cases, video, quizzes

Speaker’s Profile

Mr. Venkat B

He has over 22 years of experience in the areas of cyber threats, cyber-Security, OT and cloud security, data governance, and IT governance. His experience spans across multiple industries like IT services, banking, telecom, energy, oil and gas, manufacturing, healthcare and automobile with global companies like Accenture, IBM,Tata Communications, Vodafone, and Wipro. His focus is on delivering comprehensive security and risk solutions aligned with industry standards and regulations (ISO27001, NIST CSF, ISA62443, COBIT, DAMA, PCI-DSS, HIPAA etc.). He holds various certifications, including CISSP, PMP, TOGAF, DAMA CDMP, CRISC, CEH, CISA, IBM-Blockchain Solution Advisor and AWS Security.

 

CERTIFICATE IN CORPORATE CREDIT ANALYSIS (IN 5 MODULES) – MODULES III & IV

Course Dates

7-8 October 2024(M-III)

21-22 October 2024(M-IV)

Duration

2 Days, 12 Hours (each)

Location

Muscat

Speakers

CA Sujatha Bhat, Mr. A.V. Manohar

Key Learning Objectives

To facilitate a comprehensive understanding of corporate credit function for enabling effective credit related decisions.

Target Participants

Relationship Officers, Managers in Corporate Banking and International Banking divisions, Corporate Credit Risk Managers, Analysts, staff of Corporate Remedial Management division and Credit Auditors with banking experience of less than 2 years.

Pre-requisites

There are no pre-requisites for this course.

Contents Highlights
  • Module I - Introduction to credit and understanding financial statements
  • Module II - Financial ratio analysis
  • Module III - Cash flow analysis
  • Module IV - Capital budgeting techniques
  • Module V - Structuring of facilities

Certification

CBFS certificate of completion for participants who attend all days of training and pass all the assessments and also the master assessment (Minimum pass marks - 50%).

Note: A re-sit fee of RO 50 +VAT per attempt will be charged for any participant who does not pass or is absent for the first attempt of any assessment.

Training Methods

Power point presentation, lecture, interactive discussions, numeric exercises, cases, videos, quizzes, end-of-module assessments, master assessment

Speaker’s Profiles

CA Sujatha Bhat

Senior Lecturer at CBFS. She is a Chartered Accountant from ICAI, India and holds M. Com degree. She has over 2 decades of experience in auditing, taxation and teaching. She is a program leader for ACCA at CBFS. She conducts training in finance, accounting and budgeting.

Mr. A.V. Manohar

Finance professional with a rich experience of 40 years as the Head of Finance function for various companies in Oman and India. His last position was Chief Financial Officer at Oman & Emirates Investment Holding Company. His expertise is in accounting, finance and audit.
 

BUSINESS WRITING IN 3 PARTS (LETTERS, MEMOS/EMAILS, REPORTS)(IN 3 PARTS) – PART II

Course Date

9-10 October 2024

Duration

2 Days, 12 Hours

Location

Muscat

Speaker

Ms. Hind Al Saadi

Key Learning Objectives

To understand the principles of business writing and apply the process of business writing to any business message for increased effectiveness in their business communications.

Target Participants

All staff

Pre-requisites

This is not a grammar course. Hence participants should have basic knowledge of English and should be able to write simple sentences.

Contents Highlights

Part I

  • Principles of business writing.
  • Different types of business letters.
  • Structure, layout and styles of presentation.
  • Planning of a letter.

Part II

  • Essentials of e-mails and memos.
  • Structure and layout of e-mails and memos.
  • Planning of e-mails and memos.
  • E-mail management and étiquette.

Part III

  • Reports and presentation of information.
  • Various types of data and reports.
  • Format, layout and design of reports.
  • Planning and writing a report.
  • Use of technology for visual representation of data in reports.

Certification

CBFS certificate of completion for participants who attend all days of training in all the 3 parts.

Training Methods

Power point presentation, lecture, interactive discussions, exercises, activities, videos, quizzes

Speaker’s Profile

Ms. Hind Al Saadi

Lecturer at the Centre for Preparatory Studies of CBFS. She has 12 years of experience in teaching in higher education institutions. She was previously Deputy Director of the Language Centre at Muscat College. She has done her MSc in Educational Leadership from University of Leicester, Bachelor’s in English Language and Literature from SQU and Professional Diploma in Teaching from Ajman University. She conducts training in communication skills and business writing.

 

BUSINESS CONTINUITY MANAGEMENT (BCM)

Course Date

14-15 October 2024

Duration

2 Days, 12 Hours

Location

Muscat

Speaker

Mr. Majid Al Zadjali

Key Learning Objectives

To prepare an organization for unexpected disasters by understanding the key concepts and benefits of planning and Implementing Business Continuity Management (BCM) and becoming familiar with the requirements of ISO 22301.

Target Participants

IT, Risk Management, Facilities and Health and Safety Staff /Managers. Auditor, Risk Management/Business Continuity Management committee members who are new to the business continuity management standards (ISO 22301).

Pre-requisites

Basic knowledge of the general principles of risk management. General knowledge of IT systems and Disaster Recovery Sites.

Contents Highlights
  • Intro to Business Continuity Management
  • BCM vs. BCP vs. DR
  • ISO 22301 standard for BCM
  • BCM formation
  • BCM Governance
  • BCM Drills & Awareness
  • BCM Tools & Techniques

Certification

CBFS Certificate of Completion for participants who attend all days of the training.

Training Methods

Power point presentation, lecture, interactive discussions, numeric exercises, cases, videos, quizzes

Speaker’s Profile

Mr. Majid Al Zadjali

Head of Business Continuity Management at Sohar International. He has 21 years of experience in local banks in the areas of MIS, BCM, IS and IT Audit. He has a Diploma in Programing from Higher College of Technology and a Bachelor in Computer Hardware and Networking from Middle East College. He also has • Certification of Business Continuity Management (CBCI) from Business Continuity Institute. He has Implemented ISO 27001 with certification in a local bank.
 

CORPORATE GOVERNANCE PRINCIPLES FOR BANKS (ARABIC)

Course Date

15-16 October 2024

Duration

2 Days, 12 Hours

Location

Muscat

Speaker

Dr. Riyad Mustafa Abu Shhadeh

Key Learning Objectives

By the end of this course participants should:

  • Be aware of Basel Committee sound principles for Corporate Governance.
  • Understand the Arabic version of the 13 Governance Principles.
  • Know and understand the applicability of those Principles.
  • Assess the bank's current governance practices.
  • Be able to develop a Governance manual for the bank.

Target Participants

Chief Risk Officers, Chief Compliance Officers, Chief Internal Auditors and their senior team members.

Pre-requisites

There are no pre-requisites for this course

Content Highlights
  • Emergence & importance of governance.
  • Applicability, proportionality and differences in governance approaches.
  • Basel
  • Board governance.
  • Senior management governance.
  • Group governance structure.
  • Risk management function.
  • Compliance and internal audit function.
  • Role of the regulators in governance.

Certification

CBFS certificate of completion for participants who attend all sessions of training

Training Methods

Power point presentation, lecture, interactive discussions, cases, quizzes

Speaker’s Profile

Dr. Riyad Mustafa Abu Shhadeh

Banking Expert at CBO. He has 28 years of central banking experience, he is also enrolled at the IMF roster as an expert in the field of Financial Stability and Banking Supervision. He started his career at the Palestine Monetary Authority (PMA) in 1996, where he held the posts of Director of the Banking Supervision Department, Assistant Governor for Financial Stability and the Deputy Governor. He has Ph.D in Risk Management from Nagpur University- India under a prestigious ICCR scholarship. He also has a Master's Degree in Finance, Regulation and Risk Management from ICMA Center -University of Reading – in UK under the prestigious Chevenings scholarship. He also holds Master's degree in Banking and Business Finance from the University of Baroda, India and B.Com with distinction’ from Nagpur University, India. He represented PMA as a board member in several organizations and committees notably Deputy Governor at the Arab Monetary Fund, Palestine Capital Market Authority (PCMA), the National Committee for Combating Money Laundering & Terrorist Financing, UN Resolutions Implementation Committee, Palestine Banking Institute and the Council of Auditing Profession, the Palestinian Social Security Institution, the Board of the Higher Education Institutions, the IMF Middle East Technical Assistance Center (METAC)- Beirut- Lebanon. He represented PMA on the Arab Committee on Banking Supervision (ACBS) and the Arab Financial Stability Team that is affiliated to the Council of Governors for the Arab Central Banks and Monetary Agencies, the Arab Monetary Fund.
 
 

SMALL & MEDIUM ENTERPRISE (SME) CREDIT

Course Date

16-17 October 2024

Duration

2 Days, 12 Hours

Location

Muscat

Speaker

Mr. Nuwan Sumanasekara

Key Learning Objectives

By the end of this course participants should be able to:

  • Have a clear understanding of classifications and definitions of MSME segment.
  • Have knowledge of relevant circulars and guidelines by regulator applicable for MSME lending
  • Understand unique risks associated with MSME clients.
  • Have the techniques for assessing creditworthiness of MSME customers.
  • Have the knowledge of key regulatory requirements.
  • Detect Early Warning Signals.
  • Understand future outlook of MSME lending.

Target Participants

Relationship Officers, Managers in SME Credit division, SME Credit Risk Managers, Analysts, staff of Corporate Remedial Management division and Credit Auditors.

Pre-requisites

There are no pre-requisites for this course

Contents Highlights
  • Introduction to MSMEs.
  • Relevant circulars and guidelines for MSME lending by regulator.
  • Credit assessment for MSMEs.
  • Risk management.
  • Regulatory compliance including FCPRF.
  • Portfolio monitoring and management.
  • Current trends and future outlook.

Certification

CBFS certificate of completion for participants who attend all days of training.

Training Methods

Power point presentation, lecture, interactive discussions, exercises, cases, videos, quizzes

Speaker’s Profile

Mr. Nuwan Sumanasekara

Head of Credit and Operations – Najahi Business Banking, Bank Muscat. He has over 25 years of banking experience in the varied areas of MSME credit, consumer credit, credit risk management, business banking, operations and strategy. He previously worked for Hatton National Bank in Sri Lanka, Abu Dhabi Commercial Bank in U.A.E. and RAK Bank in U.A.E. He holds Associate ACMA, CGMA designations awarded by CIMA & AICPA respectively. He also has an MBA degree from Postgraduate Institute of Management in Sri Lanka.

MS EXCEL INTERMEDIATE

Course Date

21-22 October 2024

Duration

2 Days, 12 Hours

Location

Muscat

Speaker

Mr. Yousuf Al Khanbashi

Key Learning Objectives

To develop an understanding of the ways in which MS Excel can be used to support data analysis and reporting across functional areas

Target Participants

All staff

Pre-requisites

Participants should have a good basic knowledge of computers and keyboard functions.

Contents Highlights

  • Applying advanced formatting options
  • Using functions associated with logical, statistical, financial, and mathematical operations
  • Creating charts and apply advanced chart formatting
  • Working with tables and lists to analyze, filter and sort data
  • Creating and using scenarios
  • Creating a total sheet
  • Validating and auditing spreadsheet data
  • Working with SUMIF & SUMIFS functions
  • Working with PMT and Subtotals functions

Certification

CBFS certificate of completion for participants who attend all days of training.

Training Methods

Power point presentation, lecture, interactive discussions, lab work

Speaker’s Profile

Mr. Yousuf Al Khanbashi

Lecturer at the Centre for Preparatory Studies of CBFS. He holds a Master’s degree in Digital Technologies, Communication and Education from University of Manchester - UK. He holds a Bachelor’s degree in Instructional and Teaching Technologies from SQU. His teaching experience spans more than 13 years. He conducts training on MS Office applications.
 

CUSTOMER EXPERIENCE

Course Date

23-24 October 2024

Duration

2 Days, 12 Hours

Venue

Muscat

Speaker

Mr. Abbas Najwani

Key Learning Objectives

By the end of this course participants should be able to:

  • Understand the principles and importance of customer experience.
  • Know how to identify and analyse customer needs and expectations.
  • Effectively manage customers interactions and resolve their issues.
  • Understand the importance of empathy in customers interactions.
  • Understand the importance of customer journey mapping.
  • Understand importance of customer feedback and know the tools used for collecting customer feedback.
  • Explore methods used for measuring and improving customer satisfaction and loyalty.

Target Participants

All staff

Pre-requisites

There are no pre-requisites for this course

Contents Highlights
  • What is customer experience and why does it matter?
  • Do you know what does your customers want?
  • Voice of customers
  • The customer experience journey
  • Communication

Certification

CBFS certificate of completion for participants who attend all sessions of training.

Training Methods

Power point presentation, lecture, interactive discussions, cases, videos, quizzes

Speaker’s Profile

Mr. Abbas Najwani

Acting Head of Customer Experience at Sohar International. He has over 22 years of expertise in strategic planning, business development, product development & management, marketing & sales, financial consumer protection. He has an MBA from University of Bedfordshire and Bachelors in Commerce and Economics from SQU.