| No. |
Course Title |
Location |
Start & End Date |
Hours |
No. of Days |
Speakers |
| CONSUMER (RETAIL) BANKING 2018-2019 |
| 1 |
Managing Customer Complaints and Service Recovery |
Muscat |
10-11 Oct |
12 |
2 |
Ms. Samya Al Shanfari |
| 2 |
Foundations of Banking |
Muscat |
3-4 Dec |
12 |
2 |
Mr. Mohammed Anwar Al Balushi
|
| 3 |
Understanding the Private Wealth Management Business ( New )
|
Muscat |
12-13 Dec |
12 |
2 |
Dr. Khurshid Khan |
| 4 |
Effective Customer Service for Disabled Customers
( New )
|
Muscat |
22 Jan |
4 |
1 |
Ms. Jayogi Wickramasinghe |
| 5 |
Private Wealth Management Products and Services
( New ) |
Muscat |
13-14 Jan |
12 |
2 |
Dr. Khurshid Khan |